General Terms & Conditions

1. Definitions

• "HCPC Brands" — HCPC Brands Europe B.V., registered in the Netherlands at Papaverweg 34, 1032 KJ Amsterdam.
• "Client" — the party engaging HCPC Brands for Services.
• "Services" — RP representation, PIF compilation, CPSR assessment, cosmetovigilance, SDS management, and UFI/PCN notification.

2. Applicability

These Terms apply to all offers, quotations, and agreements between HCPC Brands and the Client. Any general terms of the Client are expressly rejected. Where a specific Agreement (e.g. a Responsible Person Agreement) conflicts with these Terms, the specific Agreement prevails.

3. Services and Client Obligations

• HCPC Brands performs Services with reasonable skill and care, per applicable EU regulatory requirements.
• The Client must provide complete, accurate, timely information. HCPC Brands may rely on this without independent verification.
• The Client remains solely responsible for the safety, quality, and legality of its products.

4. Fees and Payment

Invoices are payable within 14 calendar days. Late payment accrues statutory commercial interest and may result in suspension of Services. All costs, fees, fines, and expenses HCPC Brands incurs on the Client's behalf — including regulatory filing fees, translation costs, and third-party toxicologist fees — are invoiced to and borne by the Client.

5. Liability

HCPC Brands' total liability is limited to the fees paid by the Client for the Services giving rise to the claim in the preceding 12 months, unless a higher liability applies under a specific Agreement. HCPC Brands is not liable for indirect or consequential damages. The Client indemnifies HCPC Brands against third-party claims arising from inaccurate or incomplete information provided by the Client.

6. Term and Termination

Either party may terminate an ongoing Agreement with 30 calendar days' written notice. HCPC Brands may terminate with immediate effect for non-payment or material breach.

7. Confidentiality

Each party keeps confidential all non-public information received from the other, surviving termination for 5 years.

8. Governing Law and Disputes

These Terms are governed by the laws of the Netherlands. Any dispute is submitted to the exclusive jurisdiction of the competent court of Amsterdam.

This is a summary of our General Terms & Conditions. The full legal document is available upon request.